HOW WE WORK

INTERESTED IN BEING A
RETAILER SELLING PRODUCTS
TO WALK-IN CUSTOMERS ?

Watch in Youtube

DON'T LOSE A CUSTOMER

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INCREASE SALES

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GET PAID IN 24 HOURS

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GETTING REGISTERED AS A MERCHANT

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CONTACT 011785852 AND SPEAK TO MERCHANT SERVICES DEPARTMENT

FAR FROM COLOMBO


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SEND/BRING BRC, BANK STATEMENTS, PICTURE OF SHOP

CLOSE TO COLOMBO


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VISIT RUKULA OFFICE: BRING BRC, BANK STATEMENTS, PICTURE OF SHOP

IF APPROVED, SIGN THE MERCHANT AGREEMENT AND GET TRAINED (CAN BE DONE ONLINE)

HANDLING CUSTOMERS

1. CUSTOMER WALKS IN
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2. CHOOSES​ PRODUCT
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3. MERCHANT SHOWS PAYMENT OPTIONS
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4. CUSTOMER CHOOSES OPTION
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5. CUSTOMER HANDOVER DOCUMENTS
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NIC, Electricity Bill, Other Proof of Address, Any other docs

6. MERCHANT TAKES PICTURES OF THE DOCUMENTS
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AND SENDS TO RUKULA
7. CUSTOMER GETS VERIFICATION CALL FROM RUKULA
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8. RUKULA SENDS APPROVAL CODE WITHIN 10MINS
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9. CUSTOMER PAYS DEPOSIT AT ANY DIALOG / MOBITEL ARCADE
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10. RUKULA CONFIRMS DEPOSIT AND SENDS AGREEMENT NUMBER TO MERCHANT
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11. COMPLETE CUSTOMER AGREEMENT USING RUKULA FORMS. INSERT AGREEMENT NUMBER.
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12. HAND-OVER PRODUCT WITH WARRANTY.
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TAKE PICTURE OF CUSTOMER SIGNING THE AGREEMENT
13. ASSIST CUSTOMER TO SEND SMS TO RUKULA CONFIRMING RECEIPT OF PRODUCT AND AGREEMENT
14. SEND PICTURE OF AGREEMENT AND INVOICE TO RUKULA
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FULL SETTLEMENT TO YOUR ACCOUNT WITHIN 1 WORKING DAY. WE TAKE NO COMMISSIONS.